Terms of Sale

By using the websites (collectively, the “Site”) of Turtle Beach Audio Store and its affiliates (“we”, “us”, or “our”) to place an order for products offered on the Site (the “Products”), you accept and agree without modification to these Terms of Sale (the “Terms of Sale”). We reserve the right to change these Terms of Sale without prior written notice at our sole discretion. The latest version will be posted on the Site.

These Terms of Sale apply to orders placed through our Site. By submitting an order, you acknowledge that you have read, understood, and agreed to these Terms of Sale, together with any other applicable policies posted on our Site.

Our Contact Information:
Email: [email protected]
Address: 600 California Street, 11th Floor, San Francisco, CA 94108, USA

SUBMITTING YOUR ORDER

An order placed by you in accordance with these Terms of Sale must be placed through the Site. All orders are subject to acceptance by us. We reserve the right to limit, reject, modify, or cancel orders at our sole discretion, including due to pricing errors, suspected fraud, duplicate orders, or product availability.

Information on our Site, advertisements, product descriptions, or other materials constitutes an invitation to bargain only and does not constitute an offer by us to supply any Product. If we accept your order, we will send you an Order Confirmation email.

Review all order details carefully before submitting your order. You are responsible for ensuring that your name, billing information, email address, shipping information, and other order details are accurate and complete.

ORDER CONFIRMATION

After your order is submitted, you should receive an Order Confirmation email containing your order number and details of your purchase. Please retain this email for your records.

If you do not receive an Order Confirmation email, please check your spam or junk folder and ensure that your email service is not blocking our messages. If you still cannot locate the confirmation, please contact us at [email protected].

ORDER CHANGES & CANCELLATION

Due to our order processing procedures, orders may not be changed or cancelled once they have entered processing or fulfillment. If you need to request a change or cancellation, please contact us as soon as possible after placing your order.

We will make reasonable efforts to accommodate requests received before an order enters processing or fulfillment, but we cannot guarantee that a change or cancellation will be possible.

PAYMENTS

Payment is required at the time an order is placed unless otherwise stated on the Site. By placing an order, you confirm that all payment information provided is accurate and complete, and you authorize us or our authorized payment processor to charge the selected payment method for the total amount of your order.

We may accept the following payment methods, as displayed at checkout:

Credit and debit cards: Visa, Mastercard, American Express, Discover, and other supported cards.

Digital payment methods: PayPal and other payment methods displayed at checkout.

We reserve the right to modify accepted payment methods at any time. For transaction security, we may require additional information to verify the identity of the payment account holder.

We are not responsible for delays or failures caused by a financial institution, card issuer, payment processor, or other third-party payment provider.

PRICING

All prices displayed on the Site are in U.S. dollars unless otherwise stated. Prices, product descriptions, promotions, discounts, and availability may change at any time without prior notice.

The final price applicable to your order will be displayed during checkout before you submit your order. You are responsible for reviewing the final order total before completing your purchase.

We reserve the right to correct typographical, pricing, promotional, or other errors on the Site. If an error affects an order you have placed, we may notify you and provide the option to proceed at the corrected price or cancel the affected portion of the order.

SALES TAX

Applicable sales tax may be collected on orders shipped to jurisdictions where we are legally required to collect and remit sales tax.

Any applicable taxes will be calculated and displayed during checkout. You are responsible for any applicable taxes associated with your purchase unless a valid tax exemption applies and has been accepted.

PRODUCT AVAILABILITY

We make reasonable efforts to maintain accurate product information and availability on our Site. However, products may occasionally become unavailable, discontinued, or subject to inventory limitations.

If a product becomes unavailable after you place an order, we may contact you regarding the affected item. Depending on the circumstances, we may cancel the unavailable portion of your order and issue a refund for the amount paid for that item.

RESALE

Purchases made through this Site are intended for end users only. We reserve the right to limit quantities and reject or cancel orders that appear to be intended for unauthorized resale, redistribution, or commercial bulk purchasing.

Products purchased through our Site may not be resold without our prior written authorization.

PRODUCT INFORMATION & UPDATES

We make reasonable efforts to ensure that product descriptions, specifications, images, prices, and other information displayed on the Site are accurate. However, minor differences may occur, and we do not guarantee that all information is complete, current, or error-free at all times.

We reserve the right to modify, update, replace, or discontinue Products, product specifications, features, or other product information at any time without prior notice.

Product compatibility depends on the specifications, operating systems, platforms, and other requirements identified on the applicable product page. Customers are responsible for reviewing compatibility information before purchasing.

LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Turtle Beach Audio Store shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your purchase or use of Products purchased through the Site.

Nothing in these Terms of Sale is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

PRIVACY

Information collected in connection with your purchase and use of the Site is handled in accordance with our Privacy Policy. By placing an order, you acknowledge that you have reviewed or had the opportunity to review our applicable privacy practices.

CHOICE OF LAW AND VENUE

To the maximum extent permitted by applicable law, these Terms of Sale are governed by the laws of the State of Delaware, without regard to its conflict of law principles.

Any dispute arising out of or relating to these Terms of Sale or your purchase through the Site shall be subject to the applicable federal or state courts located in New Castle County, Delaware, to the extent permitted by law.

SEVERABILITY

If any provision of these Terms of Sale is determined to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will continue in full force and effect.

FORCE MAJEURE

We are not responsible for delays or failures to perform our obligations caused by circumstances beyond our reasonable control, including natural disasters, fire, flood, severe weather, acts of government, labor disputes, transportation disruptions, telecommunications failures, power outages, or other similar events.

WAIVER

Our failure to enforce any provision of these Terms of Sale does not constitute a waiver of our right to enforce that provision or any other provision in the future.

ENTIRE AGREEMENT

These Terms of Sale, together with the applicable Order Confirmation and other policies expressly incorporated into these Terms, constitute the entire agreement between you and Turtle Beach Audio Store regarding purchases made through the Site and supersede any prior or contemporaneous communications concerning such purchases.

CONTACT US

If you have any questions regarding these Terms of Sale, please contact us:

Email: [email protected]
Address: 600 California Street, 11th Floor, San Francisco, CA 94108, USA
Website: https://turtelbech.it.com/